Monte Carlo Policies
Check in time is at 4:00pm and Check Out is at 11:00am. Requests for earlier check-in times and/or later check out times may be requested but cannot be guaranteed.
While Pets are not permitted in either the Hotel Monte Carlo or Monte Carlo Boardwalk, there are a limited number of pet friendly units available in the Monte Carlo Suites building. These units must be reserved in advance and additional pet fees apply.
Service animals are always welcome, however emotional support animals are not permitted. Please visit ADA.gov for additional information on what qualifies as a service animal.
All properties are smoke free. This also includes all Vape/E-cigarette Products. Guests found smoking on Hotel property will be asked to leave with no refund and a $500 cleaning fee will be charged.
A deposit equal to the first night’s accommodation, plus tax, is required at the time of reservation. June, Senior Week rentals are subject to an additional refundable Security Deposit.
Credit Card payments are accepted only when the card hold who’s name appears on card is present at check in with valid photo identification. We do not accept credit card payments from persons not staying at hotel. Personal checks are accepted as long as they are received 21 days prior to check in. Personal checks are not permitted at check in. All returned checks will be accessed a $50 fee.
Hotel Monte Carlo
Guests 23 and under and cash paying guests are required to provide a $300.00 refundable cash security deposit at check in.
Monte Carlo Boardwalk & Suites
Guests 23 and under and cash paying guests are required to provide a refundable cash security deposit at check in. Monte Carlo Boardwalk Hotel guests must provide a $300.00 deposit and Monte Carlo Suites guests must provide a $600.00 deposit.
THERE IS NO TRAILER PARKING OF ANY KIND PERMITTED ON ANY MONTE CARLO PROPERTY
Hotel Monte Carlo
We offer one (1) complimentary parking space per guest room. Parking is available on two (2) lots – one parking lot is located directly across the street from the Hotel. The second parking lot is located one block South of the Hotel. Both lots are clearly marked with Hotel Monte Carlo signage.
A limited number of Preferred Parking spaces are available on the Hotel grounds. These spaces may be reserved for $19.95 + Tax per night and are available on a first come, first served basis.
Monte Carlo Boardwalk
One (1) parking space per guest room is provided at no charge. Parking is available on three (3) lots – one located directly behind the Hotel. The second lot is located directly across the street at 12th and Philadelphia Ave. The third lot is also located on 12th Street. All lots are clearly marked with Monte Carlo Boardwalk signage. Parking passes with directional maps will be issued upon check-in.
Monte Carlo Suites
One (1) covered parking space per guest suite is provided at no charge. Parking is located directly underneath the Monte Carlo Suites Building.
Outdoor Pools
All outdoor pools are open daily from 9:00am – 8:00pm, Memorial Day weekend through Labor Day Weekend.
Hotel Monte Carlo Rooftop Hot Tub
The Hot Tub is open daily from 9:00am – 8:00pm, Memorial Day weekend through Labor Day Weekend.
Indoor Pools
Hotel Monte Carlo (3rd Street Location) – Open daily 9:00am – 9:00pm
Monte Carlo Boardwalk (11th Street Location) – Open daily 9:00am – 10:00pm
Severe Weather
All pools will be closed just before, during and 60 minutes after severe weather. Pools/ Hot tub may also be closed at various times for pool cleaning. Pools do not have lifeguards and guest swim at own risk.
Pool requirements
Guest 15 and under require adult supervision at all times inside gated pool areas . Hotel not responsible for damaged clothing or jewelry worn into any pool and or hot tub.
The property is not staffed 24 hours a day and Stay Over Service is not provided.
Hotel Monte Carlo
City View Guest Rooms offer a private balcony with city view. Side Ocean View Studio Suites offer a side ocean view from your private balcony. 11th St. 1 and 2 bedroom Condo Suites offer private balcony city view only. We are not an Ocean Front Hotel.
Monte Carlo Boardwalk & Suites
Oceanfront rooms are direct ocean and boardwalk view with balcony. Partial Ocean View rooms with balcony have a side view of the ocean and boardwalk. City View rooms with balcony have a view of the city and parking area. Interior guestrooms have no view and no window. Suites building is located across the street and it is NOT oceanfront. It offers 1 and 2-bedroom Condo Suites that sleep between 8 and 12 guests with balconies and city views only.
Bikes and Scooters (including electric) are not permitted to be stored inside guest rooms or suites.
The Hotel Monte Carlo and the Monte Carlo Boardwalk hotels both offer one (1) ice machine on property for use by all guests. Kindly refrain from using these machines to fill large containers such as coolers. Bags of ice may be purchased for this purpose at one of many nearby convenience stores.
Taxes: Nightly rates are subject to state sales tax and local occupancy taxes, currently totaling 11%
Resort Fee: All accommodations are subject to a nightly resort fee equal to $15.00. The resort fee includes WiFi access, parking and local calls.
Cleaning Fee (Monte Carlo Condos only): A $75.00 cleaning fee is accessed to every condo reservation regardless of length of stay. This only applies to condo rentals - not hotel room rentals.
Additional Guests: In most cases, nightly rates are based on double occupancy (2 guests per room). Additional guests age 15 and under stay free in the same room as a paying adult. Additional guests age 16 and over are charged $10.00 per guest per night, plus applicable taxes.
Shopping cart extras purchased at the time of reservation and/or during stay are non-refundable.
Grills, electric griddles and other cooking items not provided by hotel are not permitted on property.
We will try our best to solve any issue that arises. If any issues come up during stay please notify front desk immediately. Hotel does not refund / discount for power outages, cable outages, and internet outages.
Our beautiful 3rd St. rooftop bar offers beer and wine with a view. The rooftop bar hours vary, and since the bar is open air, it will be closed during all severe /rainy weather. Open Memorial Day Weekend – Labor Day Weekend.
Standard Reservations cancelled 72 hours prior to arrival are eligible for a refund of the deposit.
Standard Reservations cancelled within 72 hours of arrival will forfeit the advanced deposit.
OCEANS CALLING MUSIC FESTIVAL:
***Reservations cancelled 14-days prior to arrival for Ocean’s Calling Concert 9/27/24 – 9/29/24 are eligible for a refund of the deposit.
***Reservations cancelled within 14-days of arrival for Ocean’s Calling Concert 9/27/24 – 9/29/24 will forfeit the advanced deposit.
Specials and promotions may have a different cancellation policy, this will be noted when booking.
Third-party reservations are subject to the cancellation policy posted by their respective booking channel.
Advanced purchase special is non-refundable.
Guests will be charged for their entire scheduled stay upon check-in. There are no refunds for early departures.